Visit the Office
Rozmanova ulica 12, 8000 Novo Mesto, Slovenija. The office is open Monday to Friday, 09:00–17:00 (Friday until 16:00). Visits by appointment are preferred for technical discussions.
Contact
Speak with the Team Before You Subscribe
Describe your trading setup and we will help you identify the right configuration for your operation.
What to Expect When You Contact Us
We aim to respond to all enquiries within one business day from our Novo Mesto office.
Holloway House does not use automated first-response bots for client enquiries. When you send a message through this form or by email, it goes directly to a member of the client operations team — a person familiar with the terminal and its integration requirements. If your enquiry involves a specific broker API, a custom risk-control configuration, or a multi-account setup, include those details in your message and the right team member will respond. For general questions about plans and pricing, the FAQ on the pricing page covers the most common scenarios. For everything else, the form below is the fastest route.
Send a Message
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Other Ways to Reach Us
Choose whichever channel suits your preference — all lead to the same team.
Email Directly
Send your enquiry to info@lumenpforge.site. Include your current broker, the asset class you trade, and a brief description of your automation goal — this allows us to route your message to the correct team member immediately.
Call the Office
Reach us at +386 7 123 4567 during office hours. For complex technical discussions, we recommend scheduling a call in advance via email so the relevant engineer is available when you phone.
Prefer a Structured Demo Instead?
We can arrange a guided walkthrough of the terminal — live, in a sandbox environment — at a time that suits your schedule.
Request a Demo